Refund Policy
Effective Date: October 1, 2026
Thank you for purchasing from BeTheWheat.com. We want you to be satisfied with your purchase. Please read our refund policy carefully before placing an order.
Digital Products
Due to the nature of digital goods (eBooks, music downloads, digital content), all sales of digital products are final once the product has been downloaded or the download link has been accessed. No refunds will be issued after download.
If you experience technical issues preventing you from accessing your purchased digital product, contact us within 7 days of purchase and we will work to resolve the issue or provide a replacement download link.
Physical Products
We accept returns of physical products within 30 days of delivery, subject to the following conditions:
- The item must be unused, in its original condition, and in its original packaging.
- You are responsible for return shipping costs unless the item arrived damaged or defective.
- Items that show signs of use, damage caused by the customer, or that are returned after 30 days are not eligible for a refund.
How to Request a Refund
To initiate a return or refund request:
- Email support@bethewheat.com with your order number, the item(s) you wish to return, and the reason for the return.
- We will respond within 2 business days with return instructions (if applicable).
Processing Time
Once we receive and inspect a returned physical item (or approve a refund for other reasons), your refund will be processed within 5 to 10 business days. Refunds are issued to the original payment method through Square. Depending on your bank or card issuer, it may take an additional 3 to 5 business days for the refund to appear on your statement.
Damaged or Defective Items
If you receive a physical product that is damaged or defective, contact us at support@bethewheat.com within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.
Exchanges
We do not offer direct exchanges at this time. If you need a different item, please return the original purchase for a refund and place a new order.
Contact Us
If you have questions about our refund policy, contact us at:
Email: support@bethewheat.com
Website: BeTheWheat.com